Smart shopping...

With the increased use of the internet and search sites, consumers are much more informed before making their purchases, and the 'buyer beware' phrase rings less and less true.

A single negative comment on any one of the many social media platforms (Facebook, Twitter, YouTube, etc.) can go viral, and a this is a lot harder to bounce back from than a comment muttered under the breath of a disgruntled customer as they storm out of the store.

 Customers are the reason we are in business...they are not an interruption to our day.  They don't come in 'just to bother you', or to delay you in getting your assigned tasks done.  They matter, and what they say matters...